All orders are carefully packaged in either hard backed flat packaging, or rolled in tubes and sent via a fully tracked and insured carrier.

Orders are processed within 14 days of being placed, unless goods are on pre-order.

Royal Mail is the preferred courier for smaller orders, although for overseas orders once outside of the UK carrier partners are used to complete the delivery.

Larger paintings are sent via specialist art handlers.

Small Orders

Small orders are those containing prints. These will be shipped within 14 days of the order being placed.

A flat ‘Standard Rate’ for small orders are set according to location.

This uses a tracked service, starting at £10 for UK orders. International Delivery outside of the UK and Channel Islands carries a flat postage rate of £20 per item.

Mini Prints

Mini print orders are shipped via regular surface mail services. Please note that these orders are not tracked.

Small Original Orders

The small original paintings are shipped flat using a fully tracked service (this is fulfilled by third party partners once outside of the UK). The cost of shipping is between £15 and £60 dependant on location.

Larger Original Paintings

Larger paintings are shipped by specialist courier and costs of shipping are calculated separately. Bespoke shipping information and cost are discussed before an order is placed.

All orders of larger original paintings are fully insured and tracked.

*Please note that delivery to some countries will incur additional import taxes or duty. Additional duties should be checked before making a purchase.

Jarnie cannot take any responsibility for the additional import taxes or other duty charges, and these must be met by the customer.

If your item hasn’t arrived within the specified time for the shipping method, the tracking number will be used to trace where in the system the item is. If this cannot be found, or the order is lost, please contact Jarnie.

For items delivered damaged, please contact Jarnie straight away. Items will be replaced where possible or refunded once photographs are provided and the damaged item has been returned.

‍As I am a fine artist who is passionate about what I do, all of my prints are made to order, so please note that returns are not accepted.

Due to bespoke and limited offer of prints, refunds for prints ordered in the incorrect size, prints that are no longer wanted and orders that are incorrectly addressed cannot be refunded or replaced.

Refunds are not accepted for original paintings of any size.

For orders, where the print or original painting arrives damaged, please email Jarnie on mail@jarniegodwinart.com

Your payment details are used for the completion of your order only. None of your payment details are stored by the website jarniegodwinart.com. All transactions are fulfilled through the fully secure, integrated payment processors at Squarespace and Stripe.

At checkout you are given the option of signing up to Jarnie’s mail list where you will receive updates on new listings and exhibitions. You can unsubscribe from the list at anytime.